We are in open beta 🎉

POOCHES
KITCHEN

Open Beta 🎉

Frequently Asked Questions (FAQs)

A fresh dog food subscription service regularly delivers nutritious, high-quality dog food to your doorstep. It offers a convenient and hassle-free way to ensure your furry friend receives fresh and balanced meals tailored to their dietary needs.
First, you tell us about your Pooch (breed, age, weight, activity level). We will then prepare and package the fresh dog food customized to your dog and deliver it to your designated address. It’s a simple and reliable way to provide your dog with healthy meals.
Our food is made in a commercial kitchen in San Diego, California. Our food is locally sourced restaurant quality food, gently cooked at low temperatures maintaining the nutritional value. The food is then quickly frozen for safe shipping and storage convenience. All our food meets AAFCO standards.
We are currently delivering to San Diego County and looking forward to expanding!
Improved digestion, overall health, shinier coat, better breath, and vitality for your dog. High-quality ingredients, sourced locally and prepared with care. Convenient and regular delivery of fresh, nutritionally balanced meals. Elimination of the need to shop for dog food at stores. Overall happier pooch especially at meal time!
Yes, we prioritize the quality of ingredients in our fresh dog food. All of our recipes meet AAFCO standards. We use human grade proteins and vegetables, cage free eggs, wild blueberries and all ingredients are sourced from trusted suppliers. Our meals are carefully formulated to provide a balanced diet and contain no artificial additives, fillers, or preservatives.
Our fresh dog food is prepared using quality ingredients and immediately packaged in airtight pouches to maintain freshness. Depending on the specific recipe and ingredients, our meals typically have a refrigerated shelf life of approximately 5-7 days and up to 6 months frozen.
Absolutely! We understand that each dog has unique dietary preferences and requirements. During the subscription process, you can select a variety of our four recipes that meet your dog’s needs and preferences. Our team considers this information when preparing your dog’s meals, ensuring a customized approach to their nutritional needs.
We determine the approximate metabolism and caloric needs of your dog using our algorithm which takes into account age, weight, breed and activity level. All food comes in 14oz packages.

A half meal, or “topper” is when you put a smaller amount of fresh food on top of your dog’s standard kibble.
This is a more affordable option to get some of the benefits of feeding fresh at a fraction of
the cost. Also a great option for a picky eater!

Yes, you can easily make changes to your subscription. Log in to your account on our website and navigate to the subscription management section. If you need to cancel your subscription, you can follow the cancellation process outlined in your account.
If you’re unavailable to receive the delivery, you can specify a safe place, such as a porch or with a trusted neighbor, where our delivery personnel can leave the package. Alternatively, you can provide additional delivery instructions during the subscription process.
Yes, customer satisfaction is our priority. If you encounter any issues with your delivery or the quality of our fresh dog food, please contact us within 24 hours of receiving your order. We’ll work with you to address the concern and find a suitable resolution.
We offer flexibility in our subscription plans. We offer a full meal as well as a topper plan. You can choose the subscription plan that suits your needs. There is no minimum commitment; you can modify or cancel your subscription as needed.
Yes! We have a referral program that rewards you for referring friends and family to Pooches Kitchen