Privacy Policy for Pooches Kitchen LLC
Last Updated: October 15, 2025
This Privacy Policy describes how Pooches Kitchen LLC (“we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from our website at [Your Website Address] (the “Site”).
1. Contact Information
If you have any questions, concerns, or complaints about this policy, or if you would like to exercise any of your rights, please contact us at:
Pooches Kitchen LLC 7015 Carroll Rd, San Diego, CA 92121 anthony@poocheskitchen.com (858)353-5600
2. Collection of Personal Information
We collect various types of information from and about you, including information that can be used to identify you (“Personal Information”).
A. Information You Provide to Us
When you interact with our Site, you may provide us with the following Personal Information:
- Order Information: When you make a purchase, we collect your name, billing address, shipping address, email address, phone number, and payment information (e.g., credit card number or PayPal information).
- Account Information: If you create an account on our Site, we collect your name, email address, and a password.
- Customer Service Information: When you contact us for support, we may collect your name, email address, and the details of your inquiry.
B. Information Collected Automatically
When you visit our Site, we automatically collect certain information about your device and your interaction with the Site. This includes:
- Device Information: This includes your IP address, browser type, operating system, unique device identifiers, and the pages you visit on our Site.
- Usage Information: We collect data on how you use our Site, such as the pages you view, the products you click on, the websites or search terms that referred you to the Site, and the time and date of your visit.
We collect this information using technologies such as:
- Cookies: Small data files placed on your device or computer. You can learn more about managing cookies by visiting [link to a resource like allaboutcookies.org].
- Log Files: These track actions on the Site and collect data including your IP address, browser type, Internet service provider, and date/time stamps.
- Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.
3. How We Use Your Personal Information
We use the Personal Information we collect to:
- Process and Fulfill Orders: To process your payment, arrange for shipping, and provide you with order confirmations and invoices.
- Communicate with You: To send you updates about your order, respond to your inquiries, and provide customer support.
- Marketing and Promotions: To send you promotional emails, newsletters, and information about our products and services. You can opt out of these communications at any time.
- Improve Our Services: To analyze how customers interact with our Site, to improve the user experience, and to assess the effectiveness of our marketing campaigns.
- Fraud and Security: To screen for potential fraud and to protect the security of our Site and our customers.
4. Sharing Your Personal Information
We may share your Personal Information with third parties to help us use your data as described above. We only share information with third-party service providers who have agreed to protect your data in a manner consistent with this Privacy Policy. These third parties may include:
- Payment Processors: To process your payments securely.
- Shipping Companies: To deliver your orders.
- Website Analytics Providers: We may use services like Google Analytics to help us understand how our customers use the Site. You can learn more about how Google uses your data here: [Link to Google’s Privacy Policy].
- Marketing Platforms: To send out marketing emails and manage our advertising campaigns.
We may also disclose your Personal Information if required to do so by law, such as to comply with a subpoena or other legal process, or to protect our rights or the safety of others.
5. Your Rights
Depending on your location, you may have the following rights regarding your Personal Information:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.
- Right to Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
- Right to Object: You have the right to object to our use of your personal information for marketing purposes or other legitimate interests.
- Right to Restrict Processing: You have the right to request that we limit the way we use your data.
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization or directly to you.
To exercise any of these rights, please contact us using the contact information provided above.
6. Data Security and Retention
We use reasonable security measures to protect your Personal Information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or method of electronic storage is 100% secure.
We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
